Charlotte Amalie Red wine glas

DELIVERY DETAILS

For click & collect orders, the store will be open until 4pm for collection. Local delivery will be made by our very own team by the end of the day. All other orders placed will be sent via UPS within 24 hours.

Changes to Delivery Procedure

Message from the Post Office and Parcel Force.

In order to protect both our staff and customers as much as possible, we will not be handing over our hand-held devices to customers to capture electronic signatures. Instead, our drivers will log the first and last name of the person accepting the item and will record the geolocation of the delivery.  This will apply to all deliveries that normally require a signature.

If customers are unable to come to the door, they will post a contact card in the normal way, advising of other ways they can arrange to get their items.

Deliveries from Danish Collection of Larger Items

Providing your delivery address is in reasonably close proximity to our store in Sevenoaks, Kent, we will delivery larger items to you. If you are not able to come to the door, please send an email to sevenoaks@danishcollection.co.uk  providing us with details of a safe place to leave the item.

Free delivery in the UK on orders over £50.00, except for larger furniture items.

UK STANDARD DELIVERY - £3.95, which will arrive within 3-4 working days. Orders over £50 are free with the exception of furniture and heavy items, where the delivery costs will vary and can be obtained upon request on 01732 452620.

UK NEXT DAY DELIVERY - £6.95, orders made before 1pm will be delivered the next working day. Orders placed on a Friday after 1pm or on a Saturday/Sunday will be dispatched the following Monday. Delivery costs will vary for furniture and heavy items, however, these can be obtained upon request on 01732 452620

OVERSEAS DELIVERY ( Europe Only )
£17.50, Please allow 7-10 days for delivery.

OVERSEAS DELIVERY ( Outside Europe )
We regret that at the present due to timings and costs, we only deliver to Europe. However, if you live outside of Europe and desire some of our products, please call +44 1732 452620 and we will be happy to ship your chosen goods, if possible.

RETURNS

To receive a refund, the purchaser must return the goods with the original receipt together with written confirmation of the reason for return within 30 days of purchase.
 
The return of goods will be permitted, however, providing the goods are returned in pristine condition for resale with their original packaging, complete with all labelling, any accessories, manuals or other documentation. Earrings are non-refundable due to hygiene reasons.
 
Any postage and packaging return costs will be incurred by the customer.